Kansas DOR Case Study
01:20 05 November
in Case Studies
The Kansas Department of Revenue (KDOR) had been using two separate systems for processing of inbound remittances and full-page tax processing. The environment consisted of Quick Modules 3.0 and remittance processing, while Captiva was used for processing full-page tax processing. This two-system solution provided some challenges in maintaining different environments. With the continued support of the Captiva system in question, and the agency’s desire to move to a more modern platform for remittance processing, KDOR decided to seek a total solution to meet their needs. The need for an updated, reliable solution was pressing, as any failure in the existing systems could have severely disrupted operations.