COMMUNITY QUESTIONS & ANSWERS
Your Go-To Resource for
Fairfax Software FAQ's.
A user can only have one Quick Tags session open at a time. If a user tries to log in from another workstation while still logged into another, the system will provide the below error message:
When each user starts a Report of Sale, a Temporary License Plate Range is provided to that user. If the system goes down, an error message will appear. The user is allowed to continue up to 5 Reports of Sale. When the system is back up and running, the system will sync up the Reports of Sale that were issued while off line.
The system will require a password change every 90 days. The system stores twelve months of passwords so ensure you change your password frequently
The DMV provides each provider a TLP range. TLPs will be issued to each user randomly.
No
The Paper has a watermark and it has a barcode serial number to track each piece.
If a dealer runs out of paper, they can borrow from another dealership, however, we track the paper we shipped to each dealership and report that to the state.
The paper has a barcode on it that contains a serial number. The QR code has vehicle information in it. The same information that is on the TLP.
If you order by 12/10, the paper will arrive within 7 days.