COMMUNITY QUESTIONS & ANSWERS

Your Go-To Resource for
Fairfax Software FAQ's.

A user can only have one Quick Tags session open at a time. If a user tries to log in from another workstation while still logged into another, the system will provide the below error message:

When each user starts a Report of Sale, a Temporary License Plate Range is provided to that user. If the system goes down, an error message will appear. The user is allowed to continue up to 5 Reports of Sale. When the system is back up and running, the system will sync up the Reports of Sale that were issued while off line.

The system will require a password change every 90 days. The system stores twelve months of passwords so ensure you change your password frequently

The DMV provides each provider a TLP range. TLPs will be issued to each user randomly.

The Paper has a watermark and it has a barcode serial number to track each piece.

If a dealer runs out of paper, they can borrow from another dealership, however, we track the paper we shipped to each dealership and report that to the state.

The paper has a barcode on it that contains a serial number. The QR code has vehicle information in it. The same information that is on the TLP.

Community Questions Form