The Kansas Department of Revenue (KDOR) had been using two separate systems for processing of inbound remittances and full-page tax processing. The environment consisted of Quick Modules 3.0 and remittance processing, while Captiva was used for processing full-page tax processing. This two-system solution provided some challenges in maintaining different environments. With the continued support of the Captiva system in question, and the agency’s desire to move to a more modern platform for remittance processing, KDOR decided to seek a total solution to meet their needs. The need for an updated, reliable solution was pressing, as any failure in the existing systems could have severely disrupted operations.
Kansas DOR Case Study
- Post author:Benjamin Jackson
- Post published:November 5, 2024
- Post category:Case Studies
